Whiteboard -- flash plugin, still required?

Richard Palusaar's Avatar

Richard Palusaar

08 Feb, 2019 01:29 PM

Hello. Does the latest version of Tutor Trove - whiteboard, still require the use of a flash plugin? If so which browsers support this? I ask because the latest version of Chrome does not allow us to enable Flash Plugins, as per the knowledge base instructions.

  1. Support Staff 1 Posted by Trey on 13 Feb, 2019 04:48 AM

    Trey's Avatar

    Yes, Flash is still required. Safari, Chrome, and Firefox all allow Flash, but each browser defaults to Flash being off so you have to activate it in each case. In Chrome you have to allow Flash each time you restart your computer or open a new browser session. You cannot add a permanent exception, but you are still able to use Flash and use the Tutor Trove whiteboard. To activate in Chrome, you should click the lock on the far left of the URL bar, and then click on Site Settings and Allow Flash.

    We do have an alpha version that runs without flash. When we have squashed some more bugs and integrated the math tools again, we will allow people to join the beta testing. It’s looking good, but it’s just hard to build and get it right. Thank you for your patience!

    Please contact us again if you need more help.

    Trey

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